Privacy Policy
At YO1 UPVC Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us. By using our website and services, you agree to the collection and use of your data as described in this policy.
Information We Collect
We collect personal information when you contact us, request a quote, or make an enquiry. The information we may collect includes:
- Name
- Contact details (email address, phone number, postal address)
- IP address (for website usage tracking)
- Information provided in any forms or communication with us
How We Use Your Information
We use your personal information for the following purposes:
- To provide you with quotes or other information you request.
- To communicate with you regarding your enquiries, orders, or requests.
- To improve our website and services based on feedback and usage data.
- To send promotional material, newsletters, or offers (only with your consent).
- To comply with legal obligations and resolve disputes.
Data Security
We are committed to ensuring that your personal information is secure. We have implemented appropriate security measures to protect your data from unauthorised access, alteration, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted partners, such as suppliers or contractors, but only when necessary to fulfil your request (e.g., for an order or quote). These partners are obligated to maintain the confidentiality of your information.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct any inaccuracies in your personal data.
- Request the deletion of your personal data.
- Opt-out of receiving promotional communications at any time.
To exercise any of these rights, please contact us using the information below.
Cookies
Our website uses cookies to enhance your experience and track usage patterns. Cookies are small files placed on your device that help us analyse web traffic or remember your preferences. You can control the use of cookies through your browser settings, though disabling cookies may affect certain functionalities of our site.
Links to Other Websites
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any other websites you visit.
Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal data, please contact us using the following details:
- By Telephone: 01904 401771
- By Email: yo1upvc@gmail.com
- By Post:
YO1 UPVC and Aluminium Solutions,
Unit 7 M X Park,
Monks Cross Drive,
Monks Cross, Huntington,
YO32 9GU
Changes to This Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated version on our website, with the date of the most recent revision at the top of the page.